MVO

An stimulating HR policy for all employees

• during recruitment, significant attention is paid to the match with the Anchr culture and core values
• through a refreshing HR approach, identification with the corporate values is strengthened
• through intensive coaching programs, employee motivation is enhanced
• personal development plans contain development goals and guide long-term career paths
• extensive internal/external training and education increase employees' knowledge and engagement
• attention is given to hybrid working and a healthy work-life balance tailored to the employee
• promotion of start-to-run, start-to-bike, start-to-walk, meditation sessions, sports activities, and the provision of intensive sports and food coaching
• policy plan for burnout prevention and stress management training
• opportunities for external job guidance and the involvement of an internal/external confidant
• encouraging shared lunches at work and offering healthy lunches
• creation of a healthy, ergonomic working environment and personal coaching at the workplace
• attention to sustainable employability

• building and maintaining long-term relationships, framed within the Anchr mission.
• striving for enthusiastic customers and promoters by excelling in customer orientation through the implementation of a Customer Delight Strategy
• it is essential that solutions align 100% with the needs of the customer organisation
• focus of our employees on advice, thinking along, and taking initiative
• recognition of the importance of open and honest communication, short and clear communication lines, involvement and engagement from the Anchr management
• adherence to market standards such as the project methodologies Prince2, Agile & Scrum
• clear communication regarding project status, potential issues, changes, impact on planning or budget, risks, etc.
• gauging customer satisfaction in steering groups, user groups, service level meetings, and upon project completion
• annual customer satisfaction survey among the top 100 customers of Anchr; conducted by an independent research agency
• periodic evaluation of service level agreements with the possibility for adjustment and optimisation
• consistent attention to process optimisation and periodic assessments of alignment with the wishes and needs of the customer organisation

• development of 'paperless' software solutions for clients
• prevention of environmentally and traffic-impacting travel through the use of professionally equipped video conference rooms & the organisation of webinars
• encouraging the use of less environmentally damaging leased cars
• introduction of charging points for hybrid/electric vehicles in BE and NL
• provision of sanitary facilities and showers for commuters using bicycles
• choice of energy-efficient lighting and climate control for a healthy workplace
• use of digital documents & workflows and reduction of the printer fleet
• purchase of durable goods instead of consumables

• the choice of charities is partly determined by the staff 
• increasing team spirit and connection between staff and clients through sports for a good cause 
• organisation of the annual relay race from Willebroek (BE) to Breda (NL) or vice versa
• support for charities such as Cliniclowns, Stichting Kinderen Kankervrij, Doctors Without Borders, be-TSC, Harold van Zundert Foundation.